El Car Wash - Merrill Road (Johnny Clean)

Johnny clean car wash -Merrill rd I’ve been using Johnny clean for at least 2,years and have 2 accounts , on recent visits I heard something fall off the car. My shark fin antenna was damaged and the cover was missing. I reported this to them and they said we don’t cover antennas (?I said the sign as enter says something different ) it says we don’t cover power antennas. None the less I opted to close all my accounts As there are unwilling to accept responsibility for the damage (and forged a signature as if I had acknowledged their damage wavier ) I realize my car my not be new but they caused the damage just the same. I’d rather have a dirty car undamaged versus a clean damaged one

Kaytlan provided amazing customer service! She was friendly, professional, and went above and beyond to make sure everything was perfect. She made the whole experience smooth and enjoyable from start to finish. You can tell she really cares about her customers and takes pride in her work. Highly recommend Kaytlan for anyone looking for top-notch service!

I would like to leave a review on this car wash that I have been frequenting. Having visited numerous car washes in Jacksonville, I can confidently say that this one is my favorite. The employees are exceptional, particularly a young lady named Kaytlan who was extremely helpful in assisting me with my membership. The car wash itself is also of high quality. I have never been disappointed, and I highly recommend it as my top choice for car washes in Jacksonville. I encourage everyone to give it a try.

Do not come here unless your car is already clean!! El Car Wash changed all the guts of the wash from Johnny Clean and it does not clean your car. Been with Johnny Clean from the beginning. Loved it. Never had a problem. But these rubber spinners don’t touch your car so they pretty much run water on your car to try to clean it. Some of the high pressure water does not even hit the right spots. This is terrible and they should be ashamed for calling this a car wash. My wife and I spend $70 a month for clean cars and El Car has turned this once great car wash into an El Crapo experience.